This is the second couch we have purchased from here, both experiences have been good! This time Nathan helped us and he was GREAT! He was very patient while we made our decision. He was knowledgeable and had an answer for every question. He was not pushy at all to make a sale but was available as we needed him. He helped our experience of a big purchase be easier and enjoyable. The couch was ready for pick up the same day and came in perfect!
Jacob was INCREDIBLE! I cannot sing his praises enough, we were super annoying because we are closing on a house and have a unique financial and delivery situation- he was extremely accommodating. He was so informative about all of the questions we had … We were really only going to buy a dining room set but because of his willingness to work with us we ended up purchasing a bedroom suit & sectional. Because of Jacob we will 100% be back at LOW for all of our furniture needs!
John & Brian did a great job with my delivery today. Although they were outside the scheduled timeframe due to terrible winter road conditions and a difficult appointment earlier in the day that put them behind schedule, they communicated and were friendly and professional.
They took their time to make sure everything was just right and I was completely satisfied before they left.
Great job fellas and Thank You!!